Contact Us

Get in touch with our team for a cleaner, fresher home

Address

250-0314 180-1 Hatajuku, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture

Business Hours

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday: 10:00 AM - 3:00 PM
  • Sunday: Closed

Send Us a Message

Fill out the form below to request a quote, schedule a service, or ask any questions.

Frequently Asked Questions

How do I request a quote for cleaning services? +

You can request a quote by filling out our contact form on this page, calling us directly at +81-26-244-8136, or sending an email to info@xelmoriawind.com. We'll respond within 24 hours with a personalized quote based on your specific needs.

What areas do you serve? +

We currently serve the entire , including , Nichinan, Miyakonojo, and surrounding areas. If you're unsure if we service your location, please contact us and we'll be happy to confirm.

How quickly can you schedule a cleaning service? +

For regular cleaning services, we typically require 48 hours notice, although we may be able to accommodate more urgent requests. For deep cleaning or specialized services, we recommend booking 3-5 days in advance to ensure availability.

Do you provide all cleaning supplies and equipment? +

Yes, we provide all necessary cleaning supplies, equipment, and products. We use eco-friendly, high-quality cleaning solutions. If you have specific product preferences or allergies, please let us know in advance, and we'll accommodate your needs.